Autodesk network license manager nlm msi
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Autodesk network license manager nlm msi

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About NLRM

Network License And Reporting Manager(NLRM) is a utility that enables network licensing and monitors the usage of Autodesk product licenses on a network. Available on Windows and Linux, it records how many licenses were used and how long each license was in use. The data is sent to Autodesk to support Token-Flex licensing. You can view usage reports on the Autodesk Account Portal.

NLRM replaces the combination of Network License Manager (NLM) and Network License Reporting Service (NLRS). Instead of having to use NLM for license issuance and NLRS for usage reporting, with NLRM you can accomplish both functions from a single utility.

Preparing for Installation

Gather the below information you’ll need to configure NLRM in your target environment. Please check these against System Requirements listed in the next section.

  • In which operating systems will you be installing NLRM?
    • Windows — Identify version
    • Linux — Identify distribution and version
    • Network License Manager (NLM)
    • Network License Manager (NLM) + Network License Reporting Service (NLRS)
    • Network License and Reporting Manager (NLRM)
    • No proxy server
    • Non-authenticated proxy server
    • Proxy Configuration Type (manual, PAC, WPAD)
    • Proxy Authentication Type (Basic, NTLM, Digest, Kerberos)
    • Default account (Local Service)
    • Any other account
    • No connectivity restrictions: The server is always connected to the Internet.
    • Limited connectivity: The server has only interim access to the Internet to transmit accumulated data.
    • Zero connectivity: The server never has access to the Internet.
    • No restrictions: PII data can be sent to Autodesk in plain text.
    • Requires masking: PII data must be masked before being sent to Autodesk.

    System Requirements

    Requirement Windows Linux
    Recommended OS Windows Server 2022
    Windows Server 2019
    Windows Server 2016
    Red Hat Enterprise Linux 9 (9.2)
    Red Hat Enterprise Linux 8 (8.2)
    Red Hat Enterprise Linux 7 (7.6)
    Rocky Linux 9 (9.2)
    CentOS 8 (8.2)
    CentOS 7 (7.6)
    Minimum RAM 4GB 4GB
    Storage space for manual servers At least 1GB
    Actual disk usage is dependent on usage patterns and duration
    At least 1GB
    Actual disk usage is dependent on usage patterns and duration
    Storage space for online servers At least 1GB
    Actual disk usage is dependent on usage patterns and duration
    At least 1GB
    Actual disk usage is dependent on usage patterns and duration
    Proxy Support Supports Non-Authenticated Proxy, Authenticated Proxy including Basic, Digest, NTLM and Proxy configured through Proxy Auto-Configuration (PAC). Supports only Non-Authenticated Proxy. Authenticated Proxy and Proxy Auto-Configuration (PAC) aren’t currently supported

    For detailed list of requirements, please refer to the NLM system requirements here .

    Data Collected

    Data elements collected by NLRM and sent to Autodesk:

    • License server data
      • Customer service contract number (Autodesk issued identifier)
      • Hostname and MAC addresses
      • Operating system name, version, and release
      • NLRM process runtime, CPU/memory usage, start time
      • Username of account under which processes are running
      • System memory(free/total) and uptime
      • NLRM application logs
      • OS username and hostname
      • Feature code of product in use

      Before initiating the installation process, check the status of the following elements and make any required changes.

      Files Required

      Before starting the upgrade process, please ensure that you have

      • the latest version of the NLRM installer (.msi or .rpm file).
      • license and authorization certificate if you do not already have valid ones. Copy all the files to the server in which NLRM will be hosted.

      Firewall setup

      • Allowed URLs: The table below lists the URLs / protocols that should be made accessible from the license server for NLRM to work correctly.
      Protocol URL Purpose
      https https://car2.autodesk.com Connect and send usage data to the Autodesk servers
      https https://www.autodesk.com Verify connection to the Autodesk servers (For NLRM version < 4.14)
      • Allowed ports: The following ports must be open for NLRM to function correctly:
        • 443 for transmitting usage data to Autodesk (https://car2.autodesk.com)
        • 2080 for adskflex (Autodesk vendor daemon)
        • 27000 to 27009 for lmgrd (master daemon)

        Note: If a custom port is used, then the port value will change for adskflex (Autodesk vendor daemon) and lmgrd (master daemon)

        Uninstalling NLM and NLRS

        • Windows NLM + NLRS Uninstallation Guide
        • Linux NLM + NLRS Uninstallation Guide

        Installing and Configuring NLRM

        • First Time Install Guide For Windows
        • First Time Install Guide For Linux

        Upgrading NLRM

        • Windows Upgrade Guide
        • Linux Upgrade Guide

        Updating License

        • Update License for Windows
        • Update License for Linux

        Updating authorization certificate

        • Update authorization certificate for Windows
        • Update authorization certificate for Linux

        Configuring Data Transmit Mode(Offline/Online)

        By default, every NLRM license server is in online mode and sends the collected usage data to Autodesk every 5 minutes. If the license server can connect to Autodesk to send the data, just once every few days, there is no need for any additional configuration or manual data transfer. Whenever the license server connects to Autodesk, NLRM will send the locally stored data to Autodesk.

        If the license server can never be allowed to send the data to Autodesk directly, then please configure the server in «Manual» transmit mode at the time of initial setup.

        Configure Offline Environments

        The «Manual» mode will require your system administrator to «export» the usage data from license server machine, transfer it to another machine and send the data from the secondary machine to Autodesk. By default, manual servers are allowed to remain offline (without usage transmission) from 1 to 30 days.

        Please note that the data can be stored locally only up to 60 days, after which the old usage data is purged.

        To enable manual mode, run the below command from installation directory:

        Windows Linux
        nlrm_config.exe set transmit-mode manual sudo ./nlrm_config set transmit-mode manual
        Offline duration allowance

        When the transmit-mode is set to manual, you may configure offline duration allowance (1 to 30 days) which is otherwise defaulted to 30 days. The usage data must be exported and transmitted to Autodesk servers, before the configured offline duration allowance is elapsed since the last time usage was collected from the license server.

        To set offline duration allowance, use the command below from installation directory:

        Windows Linux
        nlrm_config.exe set offline-duration-allowance-days sudo ./nlrm_config set offline-duration-allowance-days
        Data transmission

        If the manual mode is enabled, license usage data gets collected locally on the primary license server machine. To transmit this data to Autodesk servers, the server/license administrator then exports the data on the primary license server machine using the command below from installation directory:

        Windows Linux
        nlrm_config.exe export-usage -o sudo nlrm_config export-usage -o

        Then, manually zip and transfer the data to a secondary machine connected to the internet and use it to transmit the data to Autodesk through the command below from installation directory:

        Windows Linux
        collection_dispatcher.exe send —source sudo collection_dispatcher send —source

        Supported directory paths:

        • Any drive e.g., C:/, D:/, on the machine’s disk
        • Any drive mounted to AWS/Azure VMs (excluding UNC path, UNC mount)

        Disable Offline/Manual Environment

        • Transmit mode can be updated from manual to online any time. To disable manual mode, run the command given below from the installation directory:
        Windows Linux
        nlrm_config.exe set transmit-mode online sudo ./nlrm_config set transmit-mode online
        • Stop and start NLRM.

        All of the previously collected data as well as the newly generated events, will be sent to Autodesk automatically as long as the license server has internet connectivity and firewall/proxy, if any, is allowed to connect to Autodesk.

        Configuring Proxy Environments

        NLRM supports the following proxy types for communication with Autodesk. NLRM will report license usage data to Autodesk through the configured proxy server.

        Authenticated Proxy

        NLRM supports Basic, Digest, and NTLM proxy authentication on Windows, configured manually or through Proxy Auto-Configuration(PAC) file.

        To configure authenticated proxy, please refer to: Authenticated Proxy Windows Configuration Guide

        Note: Authenticated proxy functionality is not supported on Linux.

        Non-Authenticated Proxy

        NLRM supports non-authenticated proxy on Windows and Linux. Proxy server can be configured using the steps given below.

        Windows
        • Open a command prompt as administrator
        • Go to the location where NLRM is installed. The default location is C:\Autodesk\NLRM
        • Run this command:
         nlrm_config.exe set proxy-server
         proxy-server has been configured successfully.
        Linux
        • Go to the location where NLRM is installed. The default location is /opt/Autodesk/NLRM/
        • Open a terminal at this location
        • Run this command:
         sudo ./nlrm_config set proxy-server
         proxy-server has been configured successfully.

        Configuring PII Masking

        If necessary, NLRM allows you to mask the personal information of the end users whose license usage is reported to Autodesk. To mask the personal information (end user’s username and machine name), you can enable PII masking before the data is transmitted to Autodesk.

        Enable PII masking

        Windows
        • Open a command prompt as administrator
        • Go to the location where NLRM is installed. The default location is C:\Autodesk\NLRM
        • Run this command
         nlrm_config.exe set pii-masking true
        Linux
        • Go to the location where NLRM is installed. The default location is /opt/Autodesk/NLRM/
        • Open a terminal at this location
        • Run this command
         sudo ./nlrm_config set pii-masking true

        Disable PII masking

        Windows
        • Open a command prompt as administrator
        • Go to the location where NLRM is installed. The default location is C:\Autodesk\NLRM
        • Run this command
         nlrm_config.exe set pii-masking false
        Linux
        • Go to the location where NLRM is installed. The default location is /opt/Autodesk/NLRM/
        • Open a terminal at this location
        • Run this command
         sudo ./nlrm_config set pii-masking false

        Export PII mapping

        NLRM supports exporting masked PII data and clear format data mapping in a file on an on-demand basis. Using the nlrm_config tool provided by NLRM, a file can be extracted containing the hostname and username mappings.

        The mapping file contains data in the following format:

        • all hostname mappings, followed by
        • all username mappings
        unmasked observed data masked recorded data
        ECS-1234567 39403C3BC58C4917385215B2481513F9
        ECS-1111111 66339C0270E8DD382A891434A7CC46B1
        TESTSERVER 8A4B97982D9E6FD4780788902AE310A5
        johndoeadmin 3B96D896BE2D9D48D5E01A7BB8AA138F
        你好 IQHOBBJ22HUZ7FRLMPSFT34ZFV6CCFZC
        你好new 3LOO4OI6TYL7Z3GOE25ZLNXDNBIJIGHS

        This mapping file with masked and unmasked values is NOT created by default. For obtaining the mapping file, please follow these steps:

        Windows
        • Open a command prompt as administrator
        • Go to the location where NLRM is installed. The default location is C:\Autodesk\NLRM
        • Run the following command to export the PII mapping
         nlrm_config.exe export-masked-pii-mapping -f .csv
        Linux
        • Go to the location where NLRM is installed. The default location is /opt/Autodesk/NLRM/
        • Open a terminal and run the following command to export the PII mapping
         sudo ./nlrm_config export-masked-pii-mapping -f .csv

        Note:

        • This feature supports three file formats: .csv , .tsv, and .json.
        • Please use any modern text editor such as Wordpad, Notepad++, Textpad, Excel to view the exported file if the contents of the exported file are not rendered appropriately in notepad.
        • Do not use NLRM directory to export PII mapping data

        Display NLRM Settings

        To display last configured/detected NLRM settings, follow Read NLRM Settings

        Reconfiguring NLRM Settings

        If you have configured NLRM previously and wish to perform specific operations only, follow Re-configure NLRM Settings . These commands should be executed in consultation with your Autodesk support contact.

        NLRM Troubleshooting Guide

        For help on common issues, please refer to: Troubleshooting Guide

        Uninstalling/Decommissioning NLRM

        • Uninstallation Guide for Windows
        • Uninstallation Guide for Linux

        Release Notes

        Please see the latest Release Notes for details on the latest updates.

        Update Required on Autodesk Network License Manager

        On April 1st, 2022, Autodesk requires that customers who still use Network Licenses or Token-Flex update their Autodesk Network License Manager (NLM) to the latest version – which at the time of this article is v11.18.0.0.

        This new version is required for Autodesk 2020 products and newer. The Hagerman & Company Service Department recommends that this upgrade be scheduled in March or before. Likely, this version will also be included in the network-licensed versions of Autodesk 2023 products. Therefore, we recommend that your CAD Manager schedules this upgrade to be completed before the April 1st, 2022 deadline, allowing ample time to address any issues that might arise and receive dedicated support from our Team.

        You can download the latest version of the Autodesk Network License Manager for 64-bit Windows here:

        This update is not required for Autodesk customers using the Named-User Subscription model. It only applies to Autodesk Customers who currently use the Network License model or Enterprise Business Customers who use Token Flex.

        If you have any questions or concerns about this required update, please feel free to reach out to the Hagerman & Company Service Department. We will be happy to address any of your issues.

        Autodesk Network License Manager Support Readme for 64-bit Windows

        This Readme contains information about downloading and installing the hybrid IPv4/IPv6 Autodesk Network License Manager for 64-bit Windows.

        Contents

        • Supported Operating Systems
        • Downloading and Installing Network License Manager files
        • Feature Notes

        Supported Operating Systems

        • Microsoft® Windows® Server 2016 64-bit
        • Microsoft Windows Server 2012 64-bit
        • Microsoft Windows Server 2012 R2 64-bit
        • Microsoft Windows Server 2008 R2 64-bit
        • Windows 10 64-bit
        • Windows 8 / 8.1 64-bit
        • Windows 7 64-bit

        Note: It is a best practice to run license servers on a server based OS.

        Downloading and Installing Network License Manager files

        To download the hybrid IPv4/IPv6 NLM:

        • Download the nlm11.14.1.3_ipv4_ipv6_win64.msi file to your desktop.

        To install the Autodesk Network License Manager:

        1. Double-click the nlm11.14.1.3_ipv4_ipv6_win64.msi file on your desktop to start the installation wizard. Follow instructions on the screen.
        2. After installation is complete, click Close.

        To start the Network License Server:

        You should be logged in with Administrator rights when working with the LMTOOLS utility.

        1. Right-click the LMTOOLS icon on the desktop and click Run As Administrator.
        2. Click the Config Services tab and provide all necessary information.
        3. Click the Save Service button and then click the Start/Stop/Reread tab.
        4. On the Start/Stop/Reread tab, click Start Server.
        5. Close lmtools.exe.

        To update the Autodesk Network License Manager:

        If an earlier version of the Network License Manager is running, you need to stop the service before you can install the new version. Administrator permission is required for this procedure.

        1. Back up your license files.
        2. Do one of the following:
          • Double-click the LMTOOLS icon on the desktop.
          • Windows 7: Click Start > All Programs > Autodesk > Network License Manager > LMTOOLS Utility.
          • Windows 8: Right-click Start screen > All Apps > LMTOOLS Utility.
          • Windows 8.1: Start screen > Down > Apps > LMTOOLS Utility
          • Windows 10: Start > Autodesk > LMTOOLS Utility
          • Windows Server 2008 R2: Start > Autodesk > Network License Manager > LMTOOLS Utility
          • Windows Server 2012, 2012 R2, 2016: Start > LMTOOLS Utility in Apps Panel

        3. In the LMTOOLS utility, click the Start/Stop/Reread tab.
        4. Click Stop Server.
        5. Close LMTOOLS.
        6. Note the location where the Network License Manager is installed and then uninstall the current version of Network License Manager.
        7. Install the updated version of Network License Manager as per earlier instructions.
        8. Start the Network License Manager service as indicated in earlier instructions.

        Feature Notes

        Installation Folder:

        Autodesk recommends installing the Network License Manager in the default installation folder. Starting with version v11.14.1.3, the default installation folder has changed to C:\Autodesk\Network License Manager.

          Installing to the default location:
          If you had any licensing service configured earlier with previous versions of the Network License Manager, you will have to re-configure them after installing the latest version of the NLM (starting with v11.14.1.3) due to a change in the default install location of the NLM binaries.

        Environment:

        • License administrators must upgrade the license servers to the latest version, v11.14.1.3, when using 2019 products.

        JTB World Blog

        AutoCAD, AutoCAD Architecture (ACA/ADT), Revit Architecture, Revit MEP, Revit Structure, BIM, CAD, AutoLISP, VBA, VB, VB.NET, C#, databases, Access, SQL Server, FlexNet (FLEXlm), license usage reporting, software design, development, customization, integration.

        Wednesday, April 27, 2011

        Autodesk Network License Manager for IPv4 and IPv6

        Some useful info for CAD managers and others managing network licenses (FlexNet/FLEXlm) for Autodesk products and software ranging from version 2010 to 2012 of everything from AutoCAD to Inventor and Revit.

        • lmtools.exe version 11.9
        • lmgrd.exe version 11.9
        • lmutil.exe version 11.9
        • adskflex.exe version 11.9.0.3

        This is the same NLM.msi that comes on the installation media on for example AutoCAD 2012.

        Autodesk IPv4 Network License Manager for Windows

        From Knowledge base: DL16273699 including downloads

        The Autodesk Network License Manager for IPv4 networks using Microsoft® Windows® Server 2003 and 2003 R2, Microsoft® Windows® Server 2008 and 2008 R2, Windows XP, Windows Vista®, and Windows 7.

        1. Double-click the nlm_ipv4Support_Win32.exe file on your desktop. This will extract the NLM.msi file to C:\install\Autodesk\NLMIPv4Support_Win32 and start the installer wizard.
        2. If the installer wizard does not start automatically, locate the new NLM.msi file and double-click it to start the installer wizard. Follow instructions on the screen.
        3. After installation is complete, click Close.

        To start the Network License Server

        You should be logged in with Administrator rights when working with the LMTOOLS utility.

        1. Right-click the LMTOOLS icon on the desktop and click Run As Administrator.
        2. Click the Config Services tab and provide all necessary information.
        3. Click the Save Service button and then click the Start/Stop/Reread tab.
        4. On the Start/Stop/Reread tab, click Start Server.
        5. Close lmtools.exe.

        Autodesk IPv6 Network License Manager for Windows

        From Knowledge base: DL10976858 including downloads

        The Autodesk Network License Manager for IPv6 networks using Microsoft® Windows® Server 2008 and 2008 R2, Windows Vista®, and Windows 7.

        This implementation supports mixed IPv4/IPv6 and IPv6-only environments. It does not support network license checkouts in an IPv4-only environment.

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