Error: -97,121 — LM_VENDOR_DOWN — «The desired vendor daemon is down»
This error would normally indicate that the client cannot checkout a license from the license server.
The error may be generated due to a problem with the license server, a network issue or that the correct path to the license server has not been passed to the client.
Resolution
1. Check that there are no issues with the license server. Check the debug log for error messages that would indicate a problem and check that the license server has fully started. A log file for a working license server would look something like this:
10:12:12 (lmgrd) pid 7848
10:12:12 (lmgrd) Detecting other license server manager (lmgrd) processes.
10:12:12 (lmgrd) Done rereading
10:12:12 (lmgrd) FLEXnet Licensing (v11.10.0.0 build 95001 i86_n3) started on CHLTFLYNN (IBM PC) (10/13/2011)
10:12:12 (lmgrd) Copyright (c) 1988-2011 Flexera Software, Inc. All Rights Reserved.
10:12:12 (lmgrd) US Patents 5,390,297 and 5,671,412.
10:12:12 (lmgrd) License file(s): counted.lic
10:12:12 (lmgrd) lmgrd tcp-port 27000
10:12:12 (lmgrd) Starting vendor daemons .
10:12:12 (lmgrd) Started flexera (pid 5428)
10:12:12 (flexera) FLEXnet Licensing version v11.10.0.0 build 95001 i86_n3
10:12:12 (flexera) Using options file: «.\flexera.opt»
10:12:13 (flexera) Server started on CHLTFLEXERA for: c1
10:12:13 (flexera) c2 c3 c4
10:12:13 (flexera) c5 e2
10:12:13 (flexera) EXTERNAL FILTERS are OFF
10:12:13 (lmgrd) flexera using TCP-port 63051
2. Check that you can ping the server machine from the client machine. If the ping fails then there is most likely an issue with network connection between client and server. Correct ping output would look like this on Windows:
C:\FNP\FNP 11.10\i86_n3>ping chkrispykreme
Pinging chkrispykreme.acresso.com [10.50.0.22] with 32 bytes of data:
Reply from 10.50.0.22: bytes=32 time=7ms TTL=128
Reply from 10.50.0.22: bytes=32 time
Reply from 10.50.0.22: bytes=32 time
Reply from 10.50.0.22: bytes=32 time
Ping statistics for 10.50.0.22:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 7ms, Average = 1ms
3. Check that the license search path is looking at the correct location for the license server. Check the output of lmpath -status and see if the license server machine is listed:
Output from lmpath -status:
C:\FNP\FNP 11.10\i86_n3>lmpath -status
lmpath — Copyright (c) 1989-2011 Flexera Software, Inc. All Rights Reserved.
bkmasa: C:\Test files\SIOC-000103518\ReproCaseSIOC-000103518\build\test_r
If the path is incorrect, then you can change the values using lmpath -override
If using a port outside of the default flex ports (27000-27009), make sure that the path includes the port number, for example 5555@ch ltflexera
4. Check the version of the Flexnet Publisher libraries linked into your client application and ensure they are not of a greater version than the vendor daemon.
You can check the version of the client using the FNP utility lmver:
lmver lmflex.exe, should give output, such as:
C:\FNP\FNP 11.10\i86_n3>lmver lmflex.exe
lmver — Copyright (c) 1989-2011 Flexera Software, Inc. All Rights Reserved.
FLEXnet Licensing v11.10.0.0 build 95001 i86_n3 (lmgr.lib), Copyright (c) 1988-2011 Flexera Software, Inc. All Rights Reserved.
Then check the version of the vendor daemon. This is normally indicated in the debug log:
10:06:12 (lmgrd) License file(s): counted.lic
10:06:12 (lmgrd) lmgrd tcp-port 27000
10:06:12 (lmgrd) Starting vendor daemons .
10:06:12 (lmgrd) St arted flexera (pid 1036)
10:06:13 (flexera) FLEXnet Licensing version v11.10.0.0 build 95001 i86_n3
Or you could use lmver — lmver .exe
Please ensure that the version of the client libraries used are not greater than the version of the vendor daemon.
5. The -97,121 error normally occurs when there is another license server running in the client application environment. If no license servers are running then you would get a -15 error, indicating that the client cannot connect to a license server. The -97 error would indicate that the client has attempted a checkout from a license server for a different vendor and could not locate the correct vendor name for the license that was required.
It would be worth checking the vendor name of the daemon that is running to see if it is the correct vendor daemon for your application.
You can check the debug log to see the vendor daemon name. If the vendor daemon name does not match the client application then this could indicate that you need to start up the correct vendor daemon.
6. For older version s of Flexlm there may be an issue with the lock file. The locking mechanism(s) were removed by an outside program. In pre v8.4 FLEXlm versions there was a lockfile placed into the C:\flexlm directory, along with an lmgrd runtime information file. The files in these directory locations must be R/W capable.
Licensing error: -97,121
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ANSYS License Manager Error, FLEXnet Licensing Error: -97, 121
So I used to get this error from ANSYS CFX for almost a week:
Failover feature «ANSYS BladeModeler» specified in license preferences is not available.
Request name acfx_bldmdlr does not exist in the licensing pool.
The desired vendor daemon is down.
Check the lmgrd log file, or try lmreread.
Feature : acfx_bldmdlr
.
.
.
FLEXnet Licensing Error: -97, 121Then I realized it was because my antivirus was expired. When I uninstalled my antivirus from the system and restarted it again, I didn’t get the error any more. I’m wondering why that happened.
Senior Member
Join Date: Dec 2009
Rep Power: 19firewall most likely.
Originally Posted by p.sarafraz
So I used to get this error from ANSYS CFX for almost a week:
Failover feature «ANSYS BladeModeler» specified in license preferences is not available.
Request name acfx_bldmdlr does not exist in the licensing pool.
The desired vendor daemon is down.
Check the lmgrd log file, or try lmreread.
Feature : acfx_bldmdlr
.
.
.
FLEXnet Licensing Error: -97, 121Then I realized it was because my antivirus was expired. When I uninstalled my antivirus from the system and restarted it again, I didn’t get the error any more. I’m wondering why that happened.
ArcGIS License Manager: FlexNet Licensing Error -97, 121
Running ArcGIS License Manager 10.2.2 on 64-bit Windows Server 2012 R2.
Everything fine on Friday, only thing that changed by Monday was we installed our Intergraph SG&I license file for ERDAS Imagine 2015, running on the same server. Put the Intergraph license file in, and all the ERDAS clients work fine, but noticed that the ESRI clients don’t work:
Since then, we’ve cleared the firewall, re-read the license file, created and installed an new license file, uninstalled and reinstalled the license manager software, and modified the license file to set an inbound rule on the range of TCP ports. Rebooted both the manager and the server multiple times. Have not found any service packs for 10.2.2 License Manager.
The FLEXnet error code means: The desired vendor daemon is down. 1) Check the lmgrd log file, or 2) Try lmreread.
Does anyone have any ideas?
1 Solution
Accepted Solutions
by JayantaPoddar
MVP Esteemed Contributor
03-11-2015 11:30 PM- Mark as New
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By default, ArcGIS LM and Intergraph license file take up the same port (27000). You need to define a static port in service.txt file (any port in the range of 27001-27009).
Procedure
The steps provided require that you briefly stop the license manager. During this time, connections to the license manager may be lost.
- Click Start > Programs > ArcGIS > License Manager > License Server Administrator.
- Select Start/Stop License Server in the table of contents and click Stop.
- Open Windows Explorer and navigate to your license manager installation location (C:\Program Files\ArcGIS\License10.0\bin by default), in which you will see a service.txt file.
- The file should look similar to this:
SERVER this_host ANY VENDOR ARCGIS FEATURE ACT ARCGIS 1 permanent 1 7ED49106D630
At the end of line one, you can choose to specify a port number immediately after ANY. On the VENDOR line, add PORT=####, where #### is a specific port number designated by you, to lock the vendor daemon to that specific port, for example, 1234. After making he changes, your service.txt file should look something like this:
SERVER this_host ANY 27001 VENDOR ARCGIS PORT=1234 FEATURE ACT ARCGIS 1 permanent 1 7ED49106D630
You can also change the lmgrd daemon from the default 27000 to another port between 27000 and 27009.
- Save the .txt file.
- From the License Server Administrator, click Start.
- The vendor daemon is now static, locked to the port specified.
- These ports (e.g. Port 27001 and 1234) can now be saved as exceptions in the firewall to allow communication between the license server and the client.