KeyShot Support Portal
When trying to activate your KeyShot floating license, then the service doesn’t start looking at your Luxion log file will show the information below there are some steps we can try.
(lmgrd) license manager: can't initialize:Invalid license file syntax. (lmgrd) License Path: "This would be the path where the license is located" (lmgrd) FlexNet Licensing error:-2,40027
How to do a Fresh Install of the KeyShot Floating License.1. Open Luxion License Server Software. 2. Click on License Folder button. 3. Click Stop Service in your Luxion License Server software. 4. Once the Service has stopped close your Luxion License Server software. 5. Go to the License Folder and Delete all files in the folder. 6. Go to "C:\Program Files (x86)\Luxion License Server" folder. 7. Open lmtools.exe 8. Select Luxion License Server within the list. 9. Go to Config Service Tab. 10. Make sure that Luxion License Server is in the Service Name window, then click Remove Service button. 11. Go to "C:\Program Files (x86)\Luxion License Server" Folder. 12. Launch Luxion Licednse Server. 13. Click on Install License tab (Field should be empty). 14. Download your license file from your email and click New License button. 15. Load your KeyShot floating license fileDid you find it helpful? Yes No
Flexnet licensing error 2 40026
FLEXnet Licensing error messages presented by applications have the following components:
Error messages were improved in v6. FLEXnet Licensing Error Explanation, and supporting information are only available in applications using v6.0+.
These error messages may occur in two formats available with FLEXnet Licensing or may appear in a format customized by the application.
Format 1 (short):
FLEXlm error text (- lm_errno , minor_num [: sys_errno ]) [ sys_error_text ]
The system error information may be missing.
Example:
Can't connect to license server system (-15,12:61) Connection refused
Format 2 (long-version 6.0+):
FLEXlm error text
FLEXlm error explanation
[Optional Supporting information]
FLEXlm error: - lm_errno , minor_num. [System Error: sys_errno ] [" system_error_text "]Example:
Cannot connect to license server system
The server (lmgrd) has not been started yet, or
the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.
Feature: f1
Server name: localhost
License path: @localhost:license.dat:./*.lic
FLEXlm error: -15,12. System Error: 61 "Connection refused"Error Code Descriptions
The following table lists the most common errors produced by FLEXenabled products.
Flexnet licensing error 2 40026
This error message occurs when an Artwork application starts up, tries to check out a floating license and either the license file cannot be found or for some reason the wrong license file is loaded.
Why would this occur?
One possibility is that the environment variable, LM_LICENSE_FILE, which should point to the license server or to a license file, is not set correctly.
Another, more rare condition (but one we ran across) is that the user lacks read permission for the license file.
Here is an example of the reported error. We started up Qckvu (with a LM_LICENSE_FILE directive pointed to the wrong license file)
blade1500% qckvu3 & GDSII Not Licensed: FLEXlm Error (-1) Cannot find license file. The license files (or license server system network addresses) attempted are listed below. Use LM_LICENSE_FILE to use a different license file, or contact your software provider for a license file. Feature: ACS58IO Filename: /usr/local/flexlm/licenses/license.dat License path: /usr/local/flexlm/licenses/license.dat: FLEXnet Licensing error:-1,359. System Error: 2 "No such file or directory" For further information, refer to the FLEXnet Licensing End User Guide, available at "www.macrovision.com".To solve this problem, first check your LM_LICENSE_FILE environment variable and make sure it is set to the correct value or points to the correct license file.
We have found that it can be helpful to create a "wrapper" that launches our applications and to set the license file environment variable from the wrapper.
LM_LICENSE_FILE=1701@blade1500 export LM_LICENSE_FILE /home/cad/qckvu3/bin/qckvu3 &If you are pointing to a license file instead of a port, then make sure that the permissions on the file allow you to read it.
Cannot connect to license server system - FLEXnet licensing error -15, 10
I received the "Cannot connect to license server system" error received while working on Tekla Structures. What should I do?
This is a common error that you might receive if you have the Tekla Structures licensing service installed/running on Windows Server 2003 and/or if you are using an old version of Tekla Structures License Server.
Solution:
You will need to have the recent version of Tekla Structures license server installed and running on one of the servers/computers with a supported operating system. You can find the latest hardware recommendations here.
If you have already the recent version of the license server installed on your server/computer that is supported, then check if the Tekla.lic file contents are matching with the error message, as the TCP/IP port or host name in the license file might have been changed. You can go through this article and apply the mentioned instructions under "Do the following steps on your server".
It would be a good practice also to configure your company's firewall settings in a way to allow the communication between the license server computer and the client workstation(s).
